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The central nervous system for operational workflows. Maintains a living priority stack that updates as context changes. Tracks every open loop — every promise made, every task delegated, every decisi

## What it does Turns the firehose of customer feedback (tickets, NPS comments, interview notes, churn-survey responses) into a weekly digest the product team will actually read. Five themes max, rank

## What it does The escalation function packaged. When a customer is furious, at risk of churn, threatening to post publicly, or just on the line with a VIP that's bigger than the agent's pay grade, t

## What it does Walks an organization through a focused self-audit against the compliance framework a customer is asking about (SOC 2, GDPR, HIPAA, ISO 27001 lite). Surfaces the 20-30 questions that w