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support
Halo
HaloPro
Ticket Triage
Inbound ticket classification, severity scoring, routing, and the first reply that earns the customer's patience
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#triage#ticketing#routing+2
## What it does Turns an inbound support queue from "whoever yells loudest" into a triaged pipeline: each ticket gets classified (bug, question, feature request, account issue, billing), severity-scor
#triage#ticketing#routing
Updated Apr 24, 2026
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